Customer
- How to create a Pennie account?
- How to estimate your expected income
- How to reconcile your premium tax credit
- How to save on your monthly insurance bill with a premium tax credit
- I am a Pennie customer and was recently offered job-based health insurance coverage through my employer. Will I still be eligible to keep receiving Advanced Premium Tax Credits to lower my premium cost with Pennie?
- I am a tax professional, how does Path to Pennie work for me?
- I am currently enrolled in an off-exchange plan, and have already paid towards my deductible and out of pocket maximum; if I switch to a Pennie plan will the payments I have already made count towards my new plan?
- I am in the U.S. on a Visa and don’t qualify for Medicaid coverage because of my visa status. Will my premiums for private health insurance go down?
- I am not sure if I qualify for Medicaid (Medical Assistance) or for financial assistance through the new state marketplace. What should I do?
- I applied for health coverage through COMPASS but was told that I am not eligible for coverage through Medicaid (Medical Assistance), and that my application has been transferred to Pennie. What does that mean? What happens next?
- I applied for health coverage through Pennie and they said I was potentially eligible for Medicaid. I just now received a letter saying I was found ineligible for Medicaid and I was being sent back to Pennie. Am I not eligible for health coverage?
- I currently have Medical Assistance (MA) coverage, what happens if I do not submit my renewal packet and/or verification documents by the due date?
- I currently have Medical Assistance (MA) coverage, what if I complete and return my renewal forms and am found ineligible for MA?
- I currently have Medical Assistance coverage and haven’t received a renewal packet; is there anything I should be doing to make sure I am receiving all of the appropriate paperwork?
- I don’t have a SSN can I still submit an application for Pennie coverage?
- I earn a little too much to qualify for Medicaid, and I don’t have health coverage through my job. What are my options?
- I have an offer of job-based insurance coverage for my family, but it’s unaffordable. Can I get financial savings to enroll my family in coverage through Pennie instead?
- I have been assessed as potentially eligible for Medicaid by Pennie; does that mean I can enroll in Medicaid? Where do I sign up?
- I just received a notice from Pennie that says I am potentially eligible for Medicaid (Medical Assistance). Does that mean I have to go complete another application through COMPASS to get Medical Assistance?
- I qualify for monthly premium reductions, but I chose to pay my full monthly premium instead. Can I claim the amount of reduced premiums during tax time when I file my taxes?
- I receive financial assistance to help pay for the cost of health coverage and care through Healthcare.gov. Will I still receive financial assistance through the new state program?
- I received an email about providing permission for Pennie to run my eligibility for financial savings. Why did I receive this email and how do I update my application to provide this permission?
- I selected a plan on Pennie. I have just received and read the policy’s terms and don’t want the policy anymore. How do I cancel/terminate?
- I thought children in Pennsylvania could enroll in CHIP regardless of household income; why wasn’t my child automatically transferred to the CHIP program when I submitted my application through Pennie?
- I was just laid-off from my job and lost my job-based health coverage. Where should I go for health coverage? When can I enroll?
- If I am found ineligible for Medical Assistance (MA), what steps can I take to enroll through Pennie®?
- If I am found ineligible for Medical Assistance (MA), will my information be automatically forwarded to Pennie® and/or CHIP?
- If you were denied Medicaid or Children’s Health Insurance Plan (CHIP) coverage outside Open Enrollment after you applied during Open Enrollment
- Immigration statuses that qualify for Pennie coverage
- In school? What is a student health plan? What are my other options?
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