What are Data Matching Issues/Inconsistencies?
- When a customer applies for health coverage through Pennie, Pennie is required by federal law to verify the information provided in their application.
- Most of this information is immediately verified by Pennie, in some cases though, the information provided does not match the information stored in Pennie’s verified data sources.
- These types of situations are called data matching issues or data matching inconsistencies (DMI).
- Examples of DMI or inconsistencies, include:
- Projected Annual Household Income
- Citizenship/Immigration Status
- American Indian/Alaska Native Status
- No eligibility for other Minimum Essential Coverage (MEC)
How do you know if you have a Data Matching Issue(s)?
- Pennie will inform you of any data matching issues in the Eligibility Notice you receive after you submit your application. This notice will let you know that you need to verify information on your application.
- You can also view any data matching issues in your online Pennie account.
Here you will find a complete list of documents that can help verify the information you provided in your application.
NOTE: If you need additional assistance, please reach out to a Pennie Customer Service member at: 1-844-844-8040 or TTY: 711.
What information do you need to verify?
- Household Income
- Immigration Status
- Social Security Number (SSN)
- No Minimal Essential Coverage
- American Indian or Alaska Native Status