Pennie Help
Broker/Assister
- Is the permission for customers to renew coverage new at Pennie?
- I can’t find my Certificate of Completion for the Broker Training on the TrainPA program. Where can I find it?
- I forgot my TrainPA Password, what should I do next?
- My courses will not advance for the Broker Training on TrainPA, what should I do?
- What should I do if my courses do not show up for the Broker Training on TrainPA?
- I did not receive a training link email from TrainPA to complete the Broker Re-Certification Training
Customer
- Do I need to report any one-time stimulus payments my household may have received?
- Do I need to report unemployment insurance I'm receiving as income on my Pennie application?
- How Do I Change My Mailing Preferences to Paperless in my Pennie Account?
- How do I get free help from a Pennie-certified broker or Pennie Assister?
- I did not think I qualified for financial assistance before – but think I might qualify under the American Rescue Plan Act, how do I check?
- Pennie says I need to "Confirm a Life Event" what do I do now?
Glossary
- Health Insurance Agent and Broker (Producers)
- Adjusted Gross Income (AGI)
- Advanced Premium Tax Credit (APTC)
- Affordable Care Act (ACA)
- Affordable coverage
- Allowed Amount