Pennie Help
Broker/Assister
- Is Pennie the same as FFM as far as no medical qualifications are needed for enrollment into a Pennie plan and pre-existing conditions will all be covered and cannot be held against you.
- What is the differences between an Agency Manager account and an Agent account?
- I am a producer and I registered as an Assister on Pennie.com now I cannot access my account.
- How do I change the number associated with my Duo Security MFA account?
- I completed the training but still need to register, what are my next steps?
- I cannot verify my account through the Duo Security MFA.
Customer
- Do I have to test positive for COVID-19 to be eligible for Pennie’s COVID-19 Enrollment Period?
- Do I need to report additional unemployment insurance I'm receiving for 2021?
- Do I need to report any one-time stimulus payments my household as received?
- How do I get free help from a Pennie-certified broker or Pennie Assister?
- How does the American Rescue Plan impact Pennie coverage?
- I already am enrolled in a Pennie plan but would like to change my plan; can I change plans under the COVID-19 Enrollment Period?
Glossary
- Health Insurance Agent and Broker (Producers)
- Adjusted Gross Income (AGI)
- Advanced Premium Tax Credit (APTC)
- Affordable Care Act (ACA)
- Affordable coverage
- Allowed Amount