Pennsylvanians who are assessed as potentially eligible for Medicaid (called Medical Assistance in PA) by Pennie will have their application transferred to the Department of Human Services for a Medical Assistance eligibility determination. The local County Assistance Office (CAO) will review their application and may request additional verification from the individual if necessary. After a Medical Assistance eligibility determination is made, the individual will receive an eligibility notice. If the individual is determined ineligible for Medical Assistance by the CAO, the application may be sent back to Pennie.
We welcome the opportunity to serve you when you reach out to Pennie Customer Service at 1-844-844-8040 any time during the application process.