The best thing you can do now is make sure your contact information and address are up to date with the Pennsylvania Department of Human Services (DHS). You can update your information through COMPASS and sign up for text or email alerts to get information faster when it is your time to renew. If you cannot access COMPASS, you can update your contact information by calling the Customer Service Center at 1-877-395-8930 or 215-560-7226 in Philadelphia.
Watch for mail, emails, and texts from DHS. Messages from DHS are sent to inform you of important actions needed for your benefits or to let you know about valuable programs that could be of assistance to you and your loved ones.
You should be on the lookout for your Medical Assistance renewal packet in the mail. Once you receive your packet, you will need to complete and return it to your local County Assistance Office by the due date listed in one of the following ways:
- In-person drop-off
- In-person drop-off (in the office or via drop box, if the office has one)
You can also complete your renewal online from our COMPASS site at dhs.pa.gov/COMPASS. You can even submit any necessary verification documents on COMPASS or through the myCOMPASS PA mobile app.