Articles in this section

• How can you correct Agency setup if needed?
• I’m receiving an error message when typing in my email address. What do I do now?
• How do customers find a broker/producer on Pennie?
• What is the difference between an Agency Manager account and a Broker Account?
• Why doesn’t my client show up in my book of business anymore?
• Can only the agency manager see the information for all the agency customers, or can each broker see them all?
• Can an agency assign clients to a broker?
• Can we do off-exchange enrollments on Pennie?
• Would I contact the FFM or Pennie if a client needs a SEP 12/1/2020 effective date?
• How will 11/1 & 12/1 SEP’s done on FFM work to transfer the info to Pennie?