Articles in this section

• How can you correct Agency setup if needed?
• I’m receiving an error message when typing in my email address. What do I do now?
• How do customers find a broker/producer on Pennie?
• Should I create an agency/agency manager account or an agent account?
• Why doesn’t my client show up in my book of business anymore?
• Can only the agency manager see the information for all the agency customers, or can each broker see them all?
• Is Pennie the same as FFM as far as no medical qualifications are needed for enrollment into a Pennie plan and pre-existing conditions will all be covered and cannot be held against you.
• What is the differences between an Agency Manager account and an Agent account?
• I am a producer and I registered as an Assister on Pennie.com now I cannot access my account.
• How do I change the number associated with my Duo Security MFA account?