Can my staff access my portal and assist me in any way? October 09, 2020 03:08 Updated Staff must have system rights to permit them to access the Agency Manager or Admin portals. Granting staff system privileges is the role of the Agency Manager in Pennie. Related articles Can an agency assign clients to a broker? How do customers find a broker/producer on Pennie? How do I get my Pennie Training Access Code? Will my clients coming over to Pennie from the FFM be automatically assigned to me or will we need to complete a "acceptance handshake"? Can't find your answer? Find local assistance or contact us.