Can an agency assign clients to a broker? October 09, 2020 03:08 Updated YES, agencies and organizations have the ability to assign customers to producers within the Pennie platform. This function can be found in the Agency/Agency Manager portal. Related articles How do customers find a broker/producer on Pennie? Can a producer(agents/brokers) enroll customers in a plan with an insurer for which they are not appointed? Will carriers offer all Silver plans on the exchange, or just certain Silver plans? Can a broker create an account for a client? If I don’t have computer access at any given time, but I have a customer who needs to submit an application, can a Pennie customer service representative complete the application for us? Can't find your answer? Find local assistance or contact us.