There are different deadlines depending on whether a producer is currently operating on the FFM, or if they are brand-new to the individual market. New producers must complete the training by October 16 to ensure they are certified in time for the start of Open Enrollment on November 1st. Producers currently operating on the FFM have until November 30 to complete the training, at which point, they will become decertified and will lose their book of business.
We encourage all producers, including those currently operating on the FFM, to complete the training by October 16, so they can focus on their current book of business and serving new customers on the Pennie platform.