Can an agency assign clients to a broker? October 01, 2020 02:05 Updated YES, agencies and organizations have the ability to assign customers to producers within the Pennie platform. This function can be found in the Agency/Agency Manager portal. Related articles What is the deadline for completing the training? Will all customers have to end their current insurance and select a new policy on Pennie? What are Data Matching Issues/Inconsistencies Will Pennie replace HealthCare.Gov in Pennsylvania? Is there a minimum agency size to set up an agency profile? Can't find your answer? Find local assistance or contact us.